Privacy note
Who we are. St Bees Builders is a building business based near St Bees, covering West Cumbria, run by Chris McMullen. Phone 07546 971358. Email stbeesbuilders@gmail.com.
What we collect
When you send an enquiry we collect what you give us: your name, phone number, email address (if you give it), the town, the type of job, your message and any photos you attach. If you message us on WhatsApp, WhatsApp handles that message under its own privacy policy.
Why we use it
- To reply to your enquiry, arrange a visit and quote for the work.
- Passing your enquiry on: if we can’t take the job (for example we’re fully booked or it isn’t work we do), and only because you ticked the box on the form, we may pass your name, contact details, town and job description to a trusted local tradesperson we work with so they can contact you about it. We don’t sell your details, and we don’t pass them on for any other reason.
You can withdraw your consent at any time by calling, emailing or messaging us. That won’t affect anything we did before you told us.
Where it’s stored and how long we keep it
Form enquiries are received through our website host, Netlify, and kept there and in our email/phone. We keep enquiries for up to 12 months if no work goes ahead. If we do work for you, we keep records for as long as we need them for tax, accounting and guarantee purposes (usually 6 years).
Cookies and analytics
We’d like to use Google Analytics, a service from Google, to see how people use our site: for example how many people visit, which pages they look at and roughly where they’re visiting from. Google Analytics sets cookies in your browser (their names start with _ga) and sends information about your visit to Google.
Google Analytics only runs if you click Accept on our cookie banner. If you click Reject, or don’t choose, it isn’t loaded and no analytics cookies are set. We remember your choice in your browser’s local storage so we don’t have to keep asking.
You can change your mind at any time: use the Cookie settings link at the bottom of every page to bring the banner back and choose again. You can also clear cookies and site data in your browser’s settings.
We use Clicky alongside Google Analytics to understand visits and page use. Both services load only after you accept analytics. If you reject or make no choice, neither loads. Clicky receives information about your visit when its script runs. You can change your choice using Cookie settings at the bottom of each page.
The map on our home page is provided by Google Maps, which is loaded from Google and may set its own cookies under Google’s privacy policy.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. If you’re unhappy with how we’ve handled your information you can complain to the Information Commissioner’s Office (ico.org.uk, 0303 123 1113).
Last updated: 9 November 2026